Publishing date: 19 June 2020

Location: Kenya

Description: 

Responsibilities:

• Provide high quality analysis (through tools including SQL, statistical software, Excel, PowerBi, and computer science models) to inform management on credit performance of the portfolio, products and customers;
• Contribute to the development of reports to key stakeholders including senior management, the board of directors and investors, including graphical analysis, PowerPoint presentations, and verbal and written communications;
• Design and implement experiments/initiatives geared towards improving and maintaining a healthy credit performance across M-KOPA’s customer base, this includes but not limited to performing statistical and quantitative analyses on datasets to identify root causes of observed risk trends;
• Work on the entire product development lifecycle from ideas generation, design, development, and validation, leading up to launch;
• Contribute to the development, documentation and maintenance of credit and financial models to be used by the business, such models include loss forecasting, Probability of Default, Exposure at Default, and Loss Given Default models among other models;
• Monitor and report on key performance metrics on M-KOPA’s core products as well as development of new tools and capabilities to perform portfolio construction or analytics independently, including the use of statistical and machine learning techniques;
• Execute work in coordination with other departments regarding credit-related communications;
• Collaborate with the Data/Tech Team to improve data accuracy and reliability for reporting.

            More info >> 

Publishing date: 15 June 2020

Location: Lusaka, Zambia

Description: 

The National Service Center Manager is responsible for all Service Center performance indicators and maintaining an exceptional standard within the network as this grows to scale. They will be responsible for the management and development of their team including performance management, skills training, providing feedback for continuous improvement, professional development, hiring, transfers, culture and team motivation. They will also contribute to the overall Customer Experience strategic plan and forming part of the Customer Experience leadership team. 

COVID-19 Recruitment Update:

Please note that due to unavoidable circumstances brought about by the COVID-19 pandemic, Fenix International have temporarily halted hiring for all vacant positions. However, they are still collecting CV's and might reach out to candidates for screening interviews. They will not be making offers or sending out contracts until further notice.

            More info >> 

Publishing date: 7 May 2020

Location: Lusaka, Zambia

Description: Fenix Zambia is seeking a talented and motivated BS - Product to manage and launch products designed to transform the energy and financial services available to rural, off-grid customers in Zambia. Reporting to the Product Portfolio Manager, this position will play a key role on a fast-paced team committed to understanding our customers’ fundamental needs and focused on offering the products and services that help them achieve the vision of a Fenix Home.

The BSA - Product will be responsible for managing new product pilots and launches, supporting the design and implementation of sales strategies and customer repayment initiatives, and driving strategic, cross-functional initiatives that improve efficiency and streamline processes throughout the organization. To be successful in this role, the BSA - Product will need to work well cross-functionally and collaborate with stakeholders across many different teams, both within Zambia and globally.

            More info >> 

Publishing date: 28 April 2020

Location: Dakar, Senegal

Description: 

Responsibilities:

• Lead all PAOP activities including conducting assessments, identification of highest impact opportunities, contributing to annual work plans, and implementing approved activities, such as:
• Distribution, retail and marketing-focused technical assistance to solar home system (SHS) companies, including assessing potential demand and identifying potential partners for companies to reach these customers.
• Business-focused technical assistance to solar home system (SHS) and mini-grid off-grid energy companies to help them develop and implement their business models and financial planning
• Access to finance technical assistance to link off-grid companies with relevant investors with suitable terms, including loan periods, interest rates and required collateral levels.
• Provision of Technical Assistance to FIs to reduce their risk and increase their willingness to lend with suitable terms.
• Support to off-grid energy companies to develop their mobile payment strategies.
• Maintain a robust and up-to-date understanding of the off-grid market dynamics in Senegal.
• Provide other advisory services as required, including the following:
  • Identify new potential high-impact energy companies for support, determining financial viability of business plans and potential for USG assistance.
  • Identify critical issues and problems for design and execution and assist in accelerating deal closure for off-grid energy companies.
  • Identify domestic and external financing sources and provide intel to the Access to Finance team on in-country investors, institutional investors, commercial banks and international finance institutions. 
  • Identify private sector stakeholders, including off-grid energy companies, distributors and others in the country and facilitate matchmaking between stakeholders.
  • Coordinate provision of technical assistance to off-grid energy companies with other donors to avoid duplication of efforts.
  • Identify areas of support required by private sector that can be provided by Power Africa.

            More info >> 

Publishing date: 20 April 2020

Location: Lusaka, Zambia

Description: The creative designer brings to life the Fenix mission by personifying the brand in Zambia with the scope of work covering  marketing materials, their activations, their social media channels. In collaboration with the global marketing department (based in Uganda) and the commercial department of Fenix ​​in Zambia, they are the creator of all their internal & external visual communications of the company.  With their growing customer base, the Graphic Designer documents this growth through capturing and sharing customer videos and photos in order to share the impact of their mission to the world.

Unlike in other organisations, she/he has the opportunity to go and meet their customers  and see how they benefit from renewable, accessible affordable energy. The Graphic Designer contributes significantly to growing the Fenix brand image locally, through customer facing promotions and campaigns; and as their presence in the community grows the Graphic Designer makes sure that visual comms content strengthens unprompted brand recall in the market.

            More info >> 

Publishing date: 20 April 2020

Location: Lusaka, Zambia

Description: As a Project Manager within the Customer Credit team, you will be a part of revolutionizing credit and financial inclusion for the base of the pyramid. The role will report to the Customer Credit Manager and will work cross-functionally with the rest of the commercial team, customer experience, product development, operations, marketing, and technical teams on the ground to help design, execute, assess and refine innovative consumer finance projects at Fenix.

This position offers an incredible opportunity to make a direct impact on the lives of a largely unbanked customer base with limited access to traditional finance. The right candidate will be a fierce team player and committed coach, with a passion for implementing new approaches and seeing them through from idea, to testing, to scale. As a Customer Credit Project Manager, you will be based in Lusaka, Zambia with travel to the field. You will lead the scoping, design, testing and implementation of projects and interventions that can directly influence customers’ repayment behavior, their positive experience with Fenix, and their ongoing loyalty to the brand—all crucial to the success of the business and in increasing access to financing for bottom of the pyramid consumers.

            More info >> 

Publishing date: 13 April 2020

Location: Addis Ababa, Ethiopia

Description: Requirements:

• Demonstrated experience in regulatory framework around energy access in Ethiopia, with specific focus on mini-grids development, ownership and management;
• Excellent knowledge of the Government of Ethiopia’s structure and demonstrated experience in navigating it;
• Excellent knowledge of the regulatory framework for national and foreigner private sector investments, especially with regards of energy;
• Excellent knowledge of current and on-going legislation over solar energy, including tax and customs exemptions;
• Being in Ethiopia at the time of submission of the proposal to ensure rapid deployment, also due to current Covid-19-related restrictions;
• Fluency in English is mandatory, fluency in Aramaic and/or Arabic is a strong advantage.

            More info >> 

Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: Responsibilities:

• Provide high quality analysis (through tools including SQL, statistical software, Excel, PowerBi, and computer science models) to inform management on credit performance of the portfolio, products and customers;
• Contribute to the development of reports to key stakeholders including senior management, the board of directors and investors, including graphical analysis, PowerPoint presentations, and verbal and written communications;
• Design and implement experiments/initiatives geared towards improving and maintaining a healthy credit performance across M-KOPA’s customer base, this includes but not limited to performing statistical and quantitative analyses on datasets to identify root causes of observed risk trends;
• Work on the entire product development lifecycle from ideas generation, design, development, and validation, leading up to launch;
• Contribute to the development, documentation and maintenance of credit and financial models to be used by the business, such models include loss forecasting, Probability of Default, Exposure at Default, and Loss Given Default models among other models;
• Monitor and report on key performance metrics on M-KOPA’s core products as well as development of new tools and capabilities to perform portfolio construction or analytics independently, including the use of statistical and machine learning techniques;
• Execute work in coordination with other departments regarding credit-related communications;
• Collaborate with the Data/Tech Team to improve data accuracy and reliability for reporting.

            More info >> 

Publishing date: 11 April 2020

Location: Lagos, Nigeria

Description: The Field Quality Engineering manager will lead a team that works to make sure all Zola products meet customer and company quality requirements. He/she will be responsible for championing the Zola core values: Customer, People, Product, and Performance by guiding a team of Engineers and technicians in determining the overall product quality based on evaluation of detailed requirements, customer feedback, and test results. 

The job also involves both technical and people management skills. Technical functions involve designing and troubleshooting processes and products that explore future technologies & test existing products. The candidate will be responsible for guiding both the engineering and technical teams in proper design for testing and quality procedures.

The Field Quality Engineering Manager will work with Design Engineering, Manufacturing Engineering, and Operations to address and improve: quality, reliability, and manufacture-ability issues. Work will require leadership of cross-functional teams.

The ideal candidate will have great technical writing skills, people management skills and some experience in lean manufacturing methodology and/or Design for Excellence (DFx). Additional relevant skills are: data collection and analysis, renewable energy knowledge, and proficiency in English plus Swahili and/or French.

            More info >> 

Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: M-KOPA is seeking to hire a Product Manager who will be in charge of ensuring a smooth running and collaborations with global cross-functional teams to ensure a complete product development cycle from concept to commercial maturity.

Responsibilities:

• Work in a global cross-functional team with engineering, operations, finance and the commercial team through the complete product development cycle;
• Manage the process used to define a product's hardware and commercial features;
• Evaluate new technologies and make recommendations to pursue in future products;
• Collect customer and company requirements for future product development;
• Manage tradeoffs involving features, schedule, cost, pricing, line positioning and lifecycle management;
• Assist in development of new products;
• Develop and manage pilots for products at different levels of commercial maturity;
• Make pricing and forecasting recommendations to management and cross functional teams;
• Position the product in relation to other products and the competition;
• Work closely with the marketing team.

            More info >> 

Publishing date: 11 April 2020

Location: Nairobi, Kenya

Description: With this position, we are looking to build the capacity of M-KOPA’s data systems to meet the needs of a rapidly scaling business, and of increasingly sophisticated internal teams. You will work on big data pipelines for data science teams, backend systems for BI dashboards, and production databases for high-scale applications.

Like many companies in 2018, we are undertaking a measured transition from a legacy monolith to a more distributed architecture, while making sure to prioritize stability and quality; hand-in-hand with this transition, we are also moving from self-hosted databases (on cloud systems) to managed systems; this also comes with an increase in the diversity of data storage solutions that we use.

M-KOPA has a robust engineering culture, with a largely non-hierarchical team that values collaboration, peer review, testing, and automation. We are also starting to grow to the point where we have to face interesting challenges of scale, including dealing with more than 100,000 customer interactions per day and millions of UDP messages from our connected devices (and all of the associated challenges with persistence).

This position will involve working day-to-day on the key challenges of our platform. In addition to solving interesting technical challenges (IoT at scale!), you’ll come to work every morning knowing that your efforts are helping some of the most underserved customers in the world get their first access to clean, affordable household energy.

            More info >> 

Publishing date: 28 March 2020

Location: Nairobi, Kenya

Description: The East Africa Regional Lead Advisor will support the provision of business-focused technical assistance to off-grid companies to help develop and implement their business models to increase their numbers of new electrification connections and generation from off-grid energy systems, in particular solar home systems (SHS) and micro-grids. This will include supporting their long-term business strategies to ensure that they can convince financial institutions and investors of their bankability and low risk. The technical assistance will also help companies more effectively distribute and retail their products, including developing new partnerships with other distribution and retail companies, and further developing their distribution and marketing strategies.

The East Africa Regional Lead Advisor will lead and manage a team of regional advisors and subject matter experts based in the following countries: Kenya, Ethiopia, Tanzania, Rwanda and Uganda.

This position is a full-time role based in Nairobi with occasional travel to other East African countries.am.

            More info >> 

Publishing date: 26 March 2020

Location: Abidjan, Côte d'Ivoire

Description: ECODIT is seeking to fill a position, AfDB Energy Transaction Specialist, for the USAID Power Africa Data and Technical Support Services project. This position will provide transaction advisory support services to the African Development Bank (AfDB) and strengthen the relationship between AfDB and USAID’s Power Africa team.

            More info >> 

Publishing date: 24 March 2020

Location: Lagos, Nigeria

Description: Your responsibilities

You will:

• Identify and evaluate new investment opportunities following our human and financial capital investment strategy;
• Work part of your time in operational roles in our partner companies;
• Manage portfolio of venture companies against key performance and impact indicators;
• Provide advisory work within the mandate of existing partnerships such as the EEGF and opportunistically to generate additional revenue, gain market insights and develop business opportunities;
• Actively contribute to our investment process;
• Support our ongoing fundraising;
• Support recruitment, training and development of additional venture advisors and other West Africa based team members;
• Provide industry thought leadership through research and by representing Persistent at conferences, other events and generally in the West African community;
• Support and coordinate administration of our operations in West Africa.

            More info >> 

Publishing date: 24 March 2020

Location: Nairobi, Kenya

Description: Your role:

We are looking for an exceptionally entrepreneurial person to lead our venture building efforts in East Africa. You will be the senior representative of Persistent in East Africa and provide leadership to all our business activities in the region.

            More info >> 

Publishing date: 22 March 2020

Location: Nairobi, Kenya

Description: Position Objective:

• The incumbent is responsible for the overall quality control and quality engineering in the regions and quality improvements to continue to make our products the best quality and value.
• Develops functional strategy and vision to ensure adherence with company and customer expectations.
• Enforces consistent processes and reporting to monitor and improve product quality for customers.
• Audits and ensures repair operations, and supply chain partners are following proper processes and procedures, and providing accurate and timely technical data and reporting.
• Builds strong relationship and collaboration with Product Quality team, Call Center, Repair Operations and Senior Management team and other internal customers and stakeholders.
• Improves customer (external and internal) satisfaction level through high quality services.

            More info >> 

Publishing date: 19 March 2020

Location: Nairobi, Kenya

Description: d.light continues to expand its product offering for PAYG (both software and hardware) while simultaneously expanding its footprint for PAYG operations in Africa. To support this growth, they are searching for an experienced Product Manager to own the user experience for their d.light teams on Atlas, their proprietary PAYG software platform, in their vertically-integrated markets. You will work with a team that is hungry to achieve our goal of impacting 100M lives by 2020, and you will be directly involved in providing their customers with modern, renewable energy solutions, many for the first time.

            More info >> 

Publishing date: 10 March 2020

Location: Lusaka, Zambia

Description: Fenix is looking for a dynamic, highly motivated and disciplined Junior Service Centre Associate with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. This position is an important role within the Customer Service Department in a face paced environment at the forefront of providing a world class customer service experience in the sectors of renewable energy and mobile payment technology. 

This role requires an individual to work under limited supervision, perform duties associated with direct interaction with customers, inventory management, and providing after sales service support (both technical and non-technical) to existing Fenix customers with an emphasis on providing an exceptional customer experience. 

            More info >> 

Publishing date: 6 March 2020

Location: Kampala, Uganda

Description: The Fenix International Product Integrity Team is looking for a diligent, insightful, Hardware Product Test Engineer to join the Fenix Product Integrity team. The ideal candidate will have 2+ years of experience as a hardware engineer working with consumer electronics or a related field. This role will be responsible for ensuring Fenix International continues to supply only the highest quality products to its customers by developing, iterating, and executing rigorous test plans. The test engineer will work closely with the design and manufacturing teams during the new product development process to validate hardware and characterize performance. They will also support the QA team in performing root cause analysis and investigating issues reported from the field. The test engineer will be responsible for maintaining documentation and reporting test results to stakeholders. This position may include travel depending on business needs.

            More info >> 

Publishing date: 3 March 2020

Location: Nairobi, Kenya

Description: About the role:

You will be a senior member of their African Programmes and Advisory team, which includes professionals from a range of private-sector backgrounds, including entrepreneurship, engineering, project development, banking and investment, micro-finance, management consulting and law.

You will manage and lead the implementation of SME advisory programmes and be expected to mentor junior members of the E4I team. You will provide business, financial and other advice to SMEs, including solar home system companies, mini-grid developers and productive use businesses. You will manage relationships with donors and ensure that programmes are delivered on time and in a quality manner. You will represent E4I at industry events and, for up to 20% of your time, support on business development and fundraising.

You will have a strong private sector and transactional background, ideally in energy, financing or related business. They particularly welcome candidates with a background in capital raising with SMEs.

            More info >>