Publishing date: 8 June 2021

Location: Kampala, Uganda

Description: The Lead Researcher will be responsible for coordinating information, providing support through data analysis, and contributing to overall strategy and performance evaluation.

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Publishing date: 8 June 2021

Location: Kampala, Uganda

Description: The Project manager will be responsible for planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.

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Publishing date: 6 June 2021

Location: Kenya

Description: The successful Regional Sales Manager will achieve their regional sales targets through the management and motivation of a highly effective sales team.  Key responsibilities are to monitor, train and support existing sales staff and expand sales operations through hiring, coaching and training new sales staff and the opening of new shops.

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Publishing date: 5 June 2021

Location: Mbarara, Uganda

Description: Overall Purpose:

• To control quality at the Service Centre by providing excellent Customer Service to walk in customers and managing stock as per the M-KOPA service police.

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Publishing date: 3 June 2021

Location: Luanda, Angola

Description: As the Business Development & Sales Executive, you will be part of the d.light Global Partnerships team, which focuses on identifying and managing product distribution partners. You will report to the Partnerships Director - Africa. Your overarching goals will be to identify and onboard new strategic partners, particularly interested in procuring and distributing solar lanterns. This is a B2B sales position.

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Publishing date: 3 June 2021

Location: Kigali, Rwanda

Description: Main responsibilities - create and implement a marketing strategy, measure its effectiveness, contribute new ideas and ensure “Bboxx” brand guideline is respected in all communication channels.

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Publishing date: 1 June 2021

Location: Lagos, Nigeria

Description: The accountant is primarily responsible for maintaining the company’s key accounting records and ensuring all postings are made to the ledger in a timely and accurate manner. They also have responsibility for local tax compliance; preparation for payment runs and cash flow forecasting. The position will be a key supporting role as Bboxx Energy Access Nigeria rapidly expands.

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Publishing date: 30 May 2020

Location: Maputo, Mozambique

Description: The Customer Service Representative is responsible for providing quality and efficient assistance to our customers. 

Responsibilities, Deliverables and Activities:

• Handle outbound and inbound calls from Fenix customers;
• Assist customers when they have any difficulty or query;
• Be a brand ambassador;
• Receive customers and treat them with respect and dignity;
• Be empathetic and compassionate while dealing with and managing customer complaints;
• Educate and emphasize to customers the importance of the financing agreement they are committed to;
• Exercise patience with customers and follow up on all customer issues until fully resolved;
• Make courtesy calls to Fenix customers as required;
• Endeavor to give all Fenix customers a great end to end customer experience;
• Manage relationships to increase client retention;
• Always enter accurate and honest information into the Fenix data systems;
• Capture high-quality data that can be used to better serve our customers;
• Escalate unresolved issues or questions to your immediate supervisor;
• Escalate unresolved issues and question to your immediate supervisor;
• Support in building a conducive environment  for both internal and external customers;
• Help in SMS translations when need arise;
• Create a good rapport with existing customers, identify new sales leads and communicate to the sales team;
• Cross-sell to existing customers.

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Publishing date: 30 May 2020

Location: Maputo, Mozambique

Description: The Customer Service Representative is responsible for providing quality and efficient assistance to our customers. 

Responsibilities, Deliverables and Activities:

• Handle outbound and inbound calls from Fenix customers;
• Assist customers when they have any difficulty or query;
• Be a brand ambassador;
• Receive customers and treat them with respect and dignity;
• Be empathetic and compassionate while dealing with and managing customer complaints;
• Educate and emphasize to customers the importance of the financing agreement they are committed to;
• Exercise patience with customers and follow up on all customer issues until fully resolved;
• Make courtesy calls to Fenix customers as required;
• Endeavor to give all Fenix customers a great end to end customer experience;
• Manage relationships to increase client retention;
• Always enter accurate and honest information into the Fenix data systems;
• Capture high-quality data that can be used to better serve our customers;
• Escalate unresolved issues or questions to your immediate supervisor;
• Escalate unresolved issues and question to your immediate supervisor;
• Support in building a conducive environment  for both internal and external customers;
• Help in SMS translations when need arise;
• Create a good rapport with existing customers, identify new sales leads and communicate to the sales team;
• Cross-sell to existing customers.

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Publishing date: 29 May 2021

Location: Kigali, Rwanda

Description: You will be responsible for sourcing different types of goods in Africa and Europe on behalf of BBOXX. The role is to help the clients making proper sourcing request and sourcing the products according to the requested specifications.

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Publishing date: 28 May 2021

Location: Kampala, Uganda

Description: EnDev Uganda's interventions strengthen the expansion of distribution networks, marketing outreach, service, and product quality, as well as awareness and knowledge among the targeted users. Targeted technologies include Tier 1 -3 Solar Home Systems and solar powered appliances for domestic and productive use offered on both cash and PAYG (pay-as-you-go) Basis. GIZ is recruiting a Coordinator Solar Component to support implementation of it programme.

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Publishing date: 28 May 2021

Location: Kampala, Uganda

Description: Knowledge, Skills & Competences:

• Ability to network, build and maintain professional relationships with government, UN agencies, humanitarian and development partners and private stakeholders in complex multi-stakeholder environments;
• Ability to process, analyse and synthesize complex technical information from different disciplines in the areas of energy, business, financial services among others;
• Ability to meet commitments, follow project cycle management, observe deadlines and achieve results;
• Excellent oral and written English language skills;
• Excellent communication, organization and presentation skills;
• Strong organizational and administrative competence;
• Highly motivated to work in a multicultural and inter-disciplinary team;
• Highly motivated to work with tight timelines;
• Willingness to travel to project sites across the country.

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Publishing date: 28 May 2021

Location: Kampala, Uganda

Description: Knowledge, Skills & Competences:

• Excellent oral and written English language skills;
• Good oral and written skills of one or more local languages such as Lugbara, Madi, and/or Arabic is an added advantage;
• Strong organizational and administrative competence;
• High level of integrity;
• Highly motivated to work in a multicultural and inter-disciplinary team;
• Highly motivated to work with tight timelines;
• Willingness to travel to project sites within Northern Uganda;
• Ability to meet commitments, observe deadlines, and achieve results;
• Excellent facilitation, training, presentation, and communication skills.

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Publishing date: 28 May 2021

Location: Kampala, Uganda

Description: Required qualifications and experience:

• Ordinary diploma in electrical engineering, or equivalent from a recognized institution;
• Proficiency in English;
• At least 3-year proven professional experience with regard to component-based solar PV systems;
• Experience with regard to vocational training at various levels;
• Computer literacy with sound knowledge of MS Office word, excel and power point;
• Theoretical and practical experience in solar installation, repair and maintenance of solar appliances is a requirement;
• Hands-on experience with electrical measuring instruments such as multimeters, earth meggers, etc.

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Publishing date: 23 May 2021

Location: Kigali, Rwanda

Description: Duties of the role:

• Partnerships;
• Government relations;
• Communications and fundraising support;
• Other tasks and duties as may be required.

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Publishing date: 19 May 2021

Location: Kitale, Kenya

Description: The Digital Product Manager will report to the Director of Technology Solutions but will maintain constant collaboration with the Vice President of Programs and other field teams. The holder of this role will be a multi-talented individual with a strong background in scoping, designing, and deploying digital solutions for last mile users, developing participant journeys, using Human Centered Design, overseeing product pipelines for user-level impact, with excellent organizational, communication and teamwork skills.

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Publishing date: 14 May 2021

Location: Kigali, Rwanda

Description: The Market Research Associate will design and implement research methods, processes and drive research activities across Bboxx markets. You will collect and assess consumer preferences to help BBOXX decide on strategic decisions. 

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Publishing date: 13 May 2021

Location: Nairobi, Kenya

Description: BioLite is seeking a Director of Warranty Operations (Emerging Markets) to join the team in providing leadership within emerging markets in Technical Service, Repair, and Quality Investigations. In this role, you'll work with the Operations Team, Product Development, Manufacturing, and Business Development to ensure best-in-class support to BioLite Emerging Market partners.

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Publishing date: 13 May 2021

Location: Kigali, Rwanda

Description: Minimum required skills:

• Highly proficient in both verbal and written English;
• Knowledge of Python, backend web development and Linux;
• Experience in designing practical software applications;
• Organized and conscientious.

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Publishing date: 12 May 2021

Location: Kigali, Rwanda

Description: As Product Associate for Credit & Payments, you will be responsible for the “physical highway”: designing and implementing software solutions within Bboxx’s Pulse Platform to help NGUs deliver to and service hard-to-reach customers—building both the “Uber” of field technicians and “Amazon” of last-mile distribution. You will serve as a bridge between end customers, users, and software teams: understanding the business problems, designing processes and user interfaces, recommending make/buy decisions on software solutions, working with Bboxx development teams to build new software or integrate external software into Bboxx systems, and implementing change with NGU partners.

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